Refund Policy

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Returns

If for any reason you are not happy with your purchase, Jane Israel will accept returns and exchanges of unworn, unwashed merchandise with original tags and packaging within 21 days of purchase, unless damaged. Your return must be accompanied by a valid receipt. Your return will be credited to your original form of payment. If you do not have a receipt, but the merchandise is still ticketed and returned within 21 days of purchase, a merchandise credit will be issued for the current selling price, including all applicable discounts and promotions. Merchandise marked as Final Sale cannot be returned or exchanged.

 Any item not in its original condition, or that is damaged or missing parts for reasons not due to our error, is not returnable or exchangeable.

Shipping

To return your product, kindly mail your product to: Jane Israel, 2275 Huntington Drive, #217, San Marino CA 91108, United States

You will be responsible for paying any shipping costs. Shipping costs are non-refundable.

We recommend using a trackable shipping service such as UPS or Federal Express to return items as we cannot guarantee receipt.

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